Help with Virtual Kid Tamagotchi

[envy_131]

Hi everyone. I just receive my Virtual Kid today in the mail that I purchase from ebay. Unfortunately the item is not working properly even when I changed the batteries. It restart itself. The pixel and the sound is not working properly as well. I was told it is new but the screen and the back of the item has a lot of scratches!

Should I bring it to the shop for a repair or ask for my money back?

By the way, here is how the item looks like:-

https://www.ebay.com.my/itm/170825849340?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2648#ht_500wt_922

 

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Well,It says in the description that the item has been in their store for 10 years,electronics,break eventually.

 

[Mothra]

You have to keep in mind that when you buy these things, they will be at least 10 years old now. Electronics go weird after a while. First try to clean it out. There might be some stuff behind the reset button. Also be sure that the contacts are nice and clean.

Also, there is a good chance of a lot of small scratches caused by the packages. Weird but true.

Don't bother the seller please.