Okay well when I got my first Webkin,Cream, I forgot my password and username and I clicked "Forgot my password" button and guess what? Webkinz number is fake! When my Grandpa tried they said "Please leave a message-Sorry! You cant send a message. Please call back in the next 24 hrs." And he had to go to Hallmark just to get the real webkinz phone number! <_<
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