I have 3 questions for you:
1: What web browser do you have and what version ? (eg. safari,
internet explorer version 7.3, Firefox version 2, etc.)
2: What kind of computer do you have ? (eg. i mac with osX, PC with windows XP
home edition, etc.)
3: Do you use broadband or dial up internet ?
when you answer these I might be able to help you a bit more than I
can now.
All I can say right now is that you have an old internet connection or browser.