My Tama is stuck on the Tamagotchi On app

[Tama2217]

I bought theTamagotchi On for your daughter this  Christmas and I haven’t put it down for a couple of days!

Attempting to use the Tamagotchi ON app, there was a connectivity issue and now it seems my Tama is gone. The device continues to show the I’m Out sign and I keep getting failure when trying to connect to the app to get the little guy back.

Does anyone have any suggestions please or do I have to reset?

Thanks!

 

[Eggiweg]

"To return hit "C" button(center one)>select first option>then select first option again."