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OK. Thanks for the replies. Tried calling the number on the web site - 714-816-9560, but that just directs to the website form... So just wrote a message there. Hopefully we'll hear back from them.

Here is a shot of the screen as it is now...

So my daughter's Tamagotchi started acting odd. The screen is coming up scrambled. I've tried changing the batteries, hitting the reset button, and leaving it without batteries for a few minutes. At one time, the screen did show up normal, but then it went blank and when a button was pushed, it...