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everytime i get a new generation, half of my souvenirs keep disappearing, like the ones i get from going on trips and stuff. how come it keeps happening?

For some reason, when I get gifts from going to the parent's house in v3, only the first item showed up as a souvenir. I got the cellphone, but when I typed in the password for the CD and the pencil, it doesn't show up in my souvenirs. Has this happened to anyone else before?